NewIntroducing PrismIQ AI

The world's first AIbuilt for Retail Pro Prism.

A state-of-the-art AI platform built exclusively for Retail Pro Prism.

Most AI tools meet Prism for the first time when you ask a question. but PrismIQ AI grew up inside it. Built around Prism, your company structure, and your business vocabulary, it pulls every answer from your live database.

Try asking
Show top 5 stores by net sales this month

Ask anything, like you ask your team.

No query language. No reports to memorize. Just ask in plain English and get answers in seconds.

Show top 5 stores by net sales this monthWhich items will run out of stock in 14 days?Why did Dubai Mall sales drop last Tuesday?Compare this Ramadan with last yearForecast sales for the next 30 daysCustomer churn risk -high priority listShow cashiers with highest discounts this weekStore 360 view for Yas MallShow top 5 stores by net sales this monthWhich items will run out of stock in 14 days?Why did Dubai Mall sales drop last Tuesday?Compare this Ramadan with last yearForecast sales for the next 30 daysCustomer churn risk -high priority listShow cashiers with highest discounts this weekStore 360 view for Yas MallShow top 5 stores by net sales this monthWhich items will run out of stock in 14 days?Why did Dubai Mall sales drop last Tuesday?Compare this Ramadan with last yearForecast sales for the next 30 daysCustomer churn risk -high priority listShow cashiers with highest discounts this weekStore 360 view for Yas Mall
Inventory below minimum -show all storesWhich vendors generated the most revenue?Sales by hour heatmap for this monthNew customers registered this weekItems missing SAP Article CodeTender mix by store -April vs MayShow loyalty rewards redeemed this monthOpen purchase orders by vendorInventory below minimum -show all storesWhich vendors generated the most revenue?Sales by hour heatmap for this monthNew customers registered this weekItems missing SAP Article CodeTender mix by store -April vs MayShow loyalty rewards redeemed this monthOpen purchase orders by vendorInventory below minimum -show all storesWhich vendors generated the most revenue?Sales by hour heatmap for this monthNew customers registered this weekItems missing SAP Article CodeTender mix by store -April vs MayShow loyalty rewards redeemed this monthOpen purchase orders by vendor
The Difference

Before today, no one had built this.

You have probably tried connecting a generic AI to your Prism data. It responded with confidence. Then you checked the numbers and they were wrong. That is not a bug. That is what happens when AI has no idea what a held document is, what DESCRIPTION2 means in your business, or why a return line should reverse the sale. PrismIQ AI was built to know all of that before it answers a single question.

Built for Prism

PrismIQ AI capabilities

Understands Retail Pro Prism schema natively

Knows your stores, subsidiaries, and hierarchy

Speaks your business vocabulary out of the box

Reads live directly from your Oracle database

Understands your custom field meanings

Enforces store-level and subsidiary data scope

Approved SQL only, hallucinations not possible

Runs entirely on your own server

Full audit trail on every single answer

Configurable by business admins without code

Built by people who live inside Prism every day. For businesses whose entire operation depends on it.

How It Works

Ask in plain English. Get accurate data.

Not a guess. A live, governed, SQL-backed fact pulled directly from your Oracle database in five steps.

01

You ask

Ask a question in plain English. No SQL, filters, or dropdowns required.

02

AI understands

Intent, time periods, stores, and item codes are resolved automatically.

03

RAG retrieves

The right Prism domain pack, metric definition, and SQL template are selected.

04

Oracle executes

A read-only SQL template runs securely against your live Oracle data.

05

Answer delivered

Results are narrated, visualized, and logged with a complete audit trail.

What It Can Do

Complete retail intelligence.

From executive sales summaries to store-level stockout alerts, PrismIQ AI covers the full breadth of Retail Pro Prism analytics. Ask in plain English. Get the answer your CFO, store managers, and merchandising team all expect.

Sales Intelligence

Inventory Management

Customer Analytics

Forecasting

Store 360

Returns & Exceptions

Tender & Payments

Promotion Intelligence

Data Quality

Purchasing & Receiving

Every answer is backed by an approved SQL template, executed against your live Oracle database, and logged to an immutable audit trail.

Reasoning Brain

Before it answers, it thinks like Prism.

Every question passes through a governed reasoning stack before the final response appears.

Live Reasoning Layer

Eight specialist engines. One accurate answer.

The LLM explains the answer, but PrismIQ AI resolves what is safe, scoped, relevant, and factual before the response is written.

Clarification

Catches vague questions before the AI guesses.

Entity Resolver

Finds stores, vendors, items, cashiers.

Answer Verifier

Checks scope, permissions, PII, and result safety.

Intent Classifier

Matches the question to the right retail intent.

Memory Rewrite

Turns follow-ups into complete business questions.

Time Resolver

Understands Ramadan, Q1, last month, Date Range.

Query Planner

approved SQL templates and bind parameters.

RAG Context

Retrieves Prism knowledge, metrics, aliases

PrismIQ AI resolves the business logic before the answer is written.
RAG Intelligence

Intelligence built only for Prism

The reason PrismIQ AI answers correctly where every other AI fails is not the language model. It is what the language model never has to guess at, because the answer is already known before the question is even fully processed.

Local Vector Database

100% on-premise

All knowledge is stored in Chroma, running on your server. No cloud retrieval. No API calls. Your RAG index lives where your data lives and never leaves.

Offline Embeddings

Fully offline

Semantic search powered by local Qwen3 embeddings. Questions are matched by meaning, not just keywords. Runs completely offline with no internet required.

Domain Knowledge Packs

10 domains

Curated Prism knowledge covering Sales, Inventory, Customer, Loyalty, Employee, Tender, Promotions, Purchasing, Adjustments, and Data Quality.

Semantic Registry

Your vocabulary

Field mappings, store aliases, metric definitions, and SQL templates indexed by meaning. Ask about SAP Article Code and it knows exactly which column.

Exact-Match Layer

Zero guessing

Before any vector search, known aliases and metric names are matched exactly. Faster, cheaper, and more reliable than guessing.

Approved SQL Templates

70+ templates

Every answer comes from a pre-authored, guard-validated, Oracle-tested template. The AI selects the right one. It never writes SQL.

The knowledge stays on your machine.

Forecasting

Retail moves fast. Your forecasts should too

Six forecast models powered natively inside Oracle. No external ML servers. Just auditable projections from your real historical data.

Daily Sales Forecast

Linear regression on your Oracle history with confidence intervals.

Per-Store Projections

R² scores tell you exactly how much to trust each store projection.

Stockout Risk

Days until stockout per item. Critical, Warning, and Watch levels.

Net Sales Forecast

UAE · Next 30 days

Actual
Forecast
Range
TODAY+18% proj.May 1May 8May 16May 20May 26May 31

Regression model · 90-day lookback · R² threshold 0.40 · Oracle-native computation

Sell-Through Velocity

Project end-of-season sell-through by DCS category.

Seasonal Event Uplift

Eid, Ramadan, Black Friday. Estimate event-specific sales uplift.

Customer Churn Risk

Score every customer as High, Medium, or Watch risk.

Voice Intelligence

Just ask. PrismIQ AI listens intelligently

Ask business questions out loud and PrismIQ AI turns speech into instant retail intelligence. It listens naturally, transcribes in real time, and delivers accurate answers from your business data.

Live transcription
Multi-language
Auto AI Edits

Live voice query

Ready

Transcript

Speak a question to PrismIQ AI…

Visualizations

The right view for every question.

Ask about hourly sales and get a heatmap. Ask about store performance and see every location on a map. The right chart chooses itself based on what you asked.

Bar, Line & Area

Time-series trends and period comparisons.

Forecast Chart

Historical data with projected confidence bands.

Heatmap

Hour-by-day sales density at a single glance.

Treemap

Category hierarchy sized by contribution.

Scatter Chart

Correlate any two metrics to find outliers.

Geo Map

Store performance pinned by GPS location.

Every chart exports to PNG in one click.
Governance & Security

Enterprise-grade. On your terms.

Security is not a feature layer added on top — it is the foundation every other capability is built on. PrismIQ AI was built governance-first.

100% On-Premise

Installed on your head-office server. Your Prism data never leaves your network. No cloud dependency.

Read-Only Oracle Access

Read-only credentials enforced at the database level. The AI cannot modify, delete, or insert a single row.

Row-Level Security

Store managers see their store. Country managers see their country. Scope is enforced on every query.

Zero Free-Form SQL

The LLM never writes SQL. Every query comes from a pre-approved, guard-validated template.

PII & Cost Permissions

Customer names, emails, cost figures, and margin data are shown only to authorized groups.

Full Audit Trail

Every question, query, and configuration change is logged with timestamp, user, IP, and metadata.

Configurable audit retention · Compliance-ready from day one · No data sent to third parties

Provenance & Traceability

Every answer comes with receipts.

PrismIQ AI does not ask you to trust a black box. Every response includes the exact execution trace behind the result.

AI Answer

Top stores by net sales

Dubai Festival City is leading this month with AED 428,500 in net sales, followed by Dubai Mall and Yas Mall. Results are scoped to your permitted stores.

Dubai Festival CityAED 428.5K
Dubai MallAED 391.2K
Yas MallAED 344.8K
Mall of EmiratesAED 244.8K

Provenance Panel

Full answer trace

Click Provenance to see exactly how this answer was produced, which SQL template ran, what parameters were used, and which checks passed.

Templatesales_by_store_v1
Bind Paramsdate_range · limit · scope
RAG Contextmetric · alias · schema
Verificationpermissions passed
Execution IDqry_8f42a91c
Assumptionsthis month · UAE scope
Every Answer can be traced back to Oracle execution.
No mystery answers. Every number can be traced back to template, scope, and Oracle execution.
Smart Drilldowns

Every answer knows what you should ask next.

PrismIQ AI does not stop at the first result. It inspects the returned rows, detects context and anomalies, then recommends the most useful follow-up questions.

Anomaly-aware prompts
Contextual next steps

AI Answer

Sales dropped 12.4%

Dubai Mall underperformed last week, mostly from lower weekday traffic and higher discount pressure in two DCS categories.

Recommended drilldowns

Drilldowns are generated from the actual result shape, anomaly patterns, template context, and available business dimensions.

Calendar Intelligence

It understands retail time.

Ask about Ramadan, Eid, Q1, Black Friday, Diwali, season-to-date, or same-period-last-year. PrismIQ AI converts business language into exact Oracle date ranges before the query runs.

Natural language time resolver

Business event → Exact Oracle date filter

Date-safe

Ramadan

Compare Ramadan with last year

Oracle date range

2026-02-17 → 2026-03-18

Eid

Show Eid uplift by store

Oracle date range

2026-03-19 → 2026-03-22

Q1

Q1 sales by subsidiary

Oracle date range

2026-01-01 → 2026-03-31

Same period last year

Compare with same period last year

Oracle date range

2025-05-01 → 2025-05-10

Season to date

Show summer season to date

Oracle date range

2026-04-01 → 2026-05-10

Black Friday

Black Friday promotion lift

Oracle date range

2026-11-27 → 2026-11-30

No manual date filters. No wrong comparison windows.
Execution Timeline

One question. Eight verified steps.

PrismIQ AI moves from user context to live db in milliseconds, then returns a verified answer with a complete audit trail.

Prompt

Show top stores by net sales this month

Complete in 251ms
12ms

Step 01

Authenticate

User permissions loaded.

19ms

Step 02

Apply RLS

Store scope enforced.

41ms

Step 03

Retrieve context

Aliases, metrics, and mappings matched.

63ms

Step 04

Plan query

Approved SQL template selected.

128ms

Step 05

Execute Oracle

Read-only live data returned.

151ms

Step 06

Verify answer

Permissions and sensitive fields checked.

238ms

Step 07

Write response

Verified result explained.

251ms

Step 08

Audit trail

Execution metadata logged.

Verified, scoped, narrated, and audited.
Configuration

Configured for your retail language.

PrismIQ AI understands the way your business talks because admins can configure every field,

One control layer

Business admins can tune the AI without touching code.

Configuration is not hidden inside engineering files. Your admin team can teach PrismIQ AI how your company names stores, defines metrics, protects sensitive fields, and classifies forecast risk.

1
Admin configures meaning
2
Semantic registry updates
3
AI retrieves the right context
4
Oracle answers with governed data
AI Admin Configuration
Field Mappings
Aliases
Metrics
Templates
Forecast
Prism Field
Business Meaning
INVN_SBS_ITEM.DESCRIPTION2
SAP Article Code
CUSTOMER.INFO1
Internal Employee ID
STORE.STORE_NAME
Store Alias
DOCUMENT.CREATED_DATETIME
Sales Date
70+
Templates
10
Domains
100%
Audited

Field Mappings

Turn Prism columns into business language your team already uses.

DESCRIPTION2 → SAP Article Code

Store Aliases

Resolve DFC Store, Dubai Mall, or any local nickname to the right Prism store.

DUBAI FESTIVAL CITY → DFC Store

Currency Rules

Format every money value with the correct store or subsidiary currency.

UAE → AED · KSA → SAR

Metric Dictionary

Define net sales, discount, tax, inventory value, and margin once.

net_sales · version controlled

SQL Templates

Keep answers accurate with approved, tested, admin-viewable templates.

70+ approved templates

Forecast Thresholds

Set your own risk windows, churn days, R² gates, and forecast horizon.

Stockout critical → 7 days
Every configuration change is governed, searchable, and reflected across every AI answer.
PrismIQ AI

Stop waiting for reports. Start asking to AI.

PrismIQ AI is built for Retail Pro Prism. It understands your stores, your metrics, your custom fields, and your live Oracle data from day one.

Ready to see it working on your Prism data?

Request access and see how PrismIQ AI turns plain English questions into governed, accurate retail answers.

Live Oracle answers
Approved SQL only
On-premise deployment